{"id":9682,"date":"2022-01-01T11:56:16","date_gmt":"2022-01-01T11:56:16","guid":{"rendered":"https:\/\/kuvera.in\/blog\/?p=9682"},"modified":"2026-04-06T10:53:51","modified_gmt":"2026-04-06T05:23:51","slug":"complaints-status","status":"publish","type":"post","link":"https:\/\/kuvera.in\/blog\/complaints-status\/","title":{"rendered":"Disclosure on status of complaints"},"content":{"rendered":"<h5>Data for the month ending: 31\/03\/2026<\/h5>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"76\" \/>\n<col width=\"139\" \/>\n<col width=\"214\" \/>\n<col width=\"66\" \/>\n<col width=\"71\" \/>\n<col width=\"94\" \/>\n<col width=\"208\" \/>\n<col width=\"217\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\">Sr. No<\/td>\n<td style=\"text-align: center;\">Received from<\/td>\n<td style=\"text-align: center;\">Pending at the end of last month<\/td>\n<td style=\"text-align: center;\">Received<\/td>\n<td style=\"text-align: center;\">Resolved*<\/td>\n<td style=\"text-align: center;\">Total Pending<\/td>\n<td style=\"text-align: center;\">Pending complaints &gt; 3 months<\/td>\n<td style=\"text-align: center;\">Average resolution time (in days)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">Directly from investors<\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">2<\/td>\n<td style=\"text-align: center;\">SEBI (SCORES)<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">3<\/td>\n<td style=\"text-align: center;\">Other Sources (if any)<\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>^ Average resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.<\/p>\n<h5>Trend of monthly disposal of complaints<\/h5>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"105\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\">Sr No<\/td>\n<td style=\"text-align: center;\">Month<\/td>\n<td style=\"text-align: center;\">Carried forward from previous month<\/td>\n<td style=\"text-align: center;\">Received<\/td>\n<td style=\"text-align: center;\">Resolved<\/td>\n<td style=\"text-align: center;\">Pending<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">Mar,26<\/td>\n<td style=\"text-align: center;\">0<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>*Inclusive of complaints of previous months resolved in the current month.<\/p>\n<p>#Inclusive of complaints pending as on the last day of the month.<\/p>\n<h5><\/h5>\n<h5>Trend of annual disposal of complaints<\/h5>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"76\" \/>\n<col width=\"230\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\">Sr. No.<\/td>\n<td style=\"text-align: center;\">Year<\/td>\n<td style=\"text-align: center;\">Carried forward from previous year<\/td>\n<td style=\"text-align: center;\">Received<\/td>\n<td style=\"text-align: center;\">Resolved<\/td>\n<td style=\"text-align: center;\">Pending<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">2018-19<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">2<\/td>\n<td style=\"text-align: center;\">2019-20<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">5<\/td>\n<td style=\"text-align: center;\">2<\/td>\n<td style=\"text-align: center;\">3<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">3<\/td>\n<td style=\"text-align: center;\">2020-21<\/td>\n<td style=\"text-align: center;\">3<\/td>\n<td style=\"text-align: center;\">5<\/td>\n<td style=\"text-align: center;\">8<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">4<\/td>\n<td style=\"text-align: center;\">2021-22<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">5<\/td>\n<td style=\"text-align: center;\">5<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">5<\/td>\n<td style=\"text-align: center;\">2022-23<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">7<\/td>\n<td style=\"text-align: center;\">7<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">6<\/td>\n<td style=\"text-align: center;\">2023-24<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">13<\/td>\n<td style=\"text-align: center;\">11<\/td>\n<td style=\"text-align: center;\">2<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">7<\/td>\n<td style=\"text-align: center;\">2024-25<\/td>\n<td style=\"text-align: center;\">2<\/td>\n<td style=\"text-align: center;\">31<\/td>\n<td style=\"text-align: center;\">33<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">8<\/td>\n<td style=\"text-align: center;\">2025-26<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td style=\"text-align: center;\">19<\/td>\n<td style=\"text-align: center;\">18<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Grand Total<\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\"><\/td>\n<td style=\"text-align: center;\">86<\/td>\n<td style=\"text-align: center;\">85<\/td>\n<td style=\"text-align: center;\">1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>*Inclusive of complaints of previous years resolved in the current year.<\/p>\n<p>#Inclusive of complaints pending as on the last day of the year.<\/p>\n<p style=\"font-weight: 400;\"><em>Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :<\/em><\/p>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"112\" \/>\n<col width=\"155\" \/>\n<col width=\"100\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\">Sr. No.<\/td>\n<td style=\"text-align: center;\">Financial Year<\/td>\n<td style=\"text-align: center;\">Compliance Audit Status<\/td>\n<td style=\"text-align: center;\">Remarks, If any<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">1<\/td>\n<td style=\"text-align: center;\">FY 2024-25<\/td>\n<td style=\"text-align: center;\">Conducted<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">2<\/td>\n<td style=\"text-align: center;\">FY 2023-24<\/td>\n<td style=\"text-align: center;\">Conducted<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Data for the month ending: 31\/03\/2026 Sr. No Received from Pending at the end of last month Received Resolved* Total Pending Pending complaints &gt; 3 months Average resolution time (in days) 1 Directly from investors 2 SEBI (SCORES) &#8211; 1 &#8211; 1 &#8211; &#8211; 3 Other Sources (if any) &nbsp; ^ Average resolution time is [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/kuvera.in\/blog\/complaints-status\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":11,"featured_media":9762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[531],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Disclosure on status of complaints - Kuvera<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kuvera.in\/blog\/complaints-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Disclosure on status of complaints - Kuvera\" \/>\n<meta property=\"og:description\" content=\"Data for the month ending: 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