Disclosure on status of complaints

Data for the month ending: 29/02/2024
Sr. No Received from Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3 months Average resolution time (in days)
1 Directly from investors NA
2 SEBI (SCORES) 1 3 3 1
3 Other Sources (if any) NA
Grand Total 1 3 3 1

^ Average resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints
Sr. No Month Carried forward from previous month Received Resolved* Pending#
1 April 2023 1 1
2 May 2023 3 2 1
3 June 2023 1 0 1
4 July 2023 1 0 1
5 August 2023 1 0 1
6 September 2023
7 October 2023 1 1
8 November 2023 1 1
9 December 2023 1 1
10 January 2024 1 1
11 February 2024 1 3 3 1
Grand Total 0 11 10 1

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints
Sr. No. Year Carried forward from previous year Received Resolved* Pending#
1 2018-19 1 1
2 2019-20 5 2 3
3 2020-21 3 5 8
4 2021-22 5 5
5 2022-23 7 7
6 2023-24 11 10 1
Grand Total 34 33 1

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :

Sr. No. Financial Year Compliance Audit Status Remarks, If any
1 FY 2021-22 Conducted
2 FY 2022-23 Conducted