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Nuance Communications, Inc. is a provider of conversational artificial intelligence (AI) and ambient clinical intelligence. The Company offers its customers a range of products and services, including clinical documentation, solutions for clinicians, radiologists, and care teams, as well as intelligent customer engagement and security biometric solutions for various brands.
The Company's segments include Healthcare, Enterprise, and Other. The Healthcare segment is engaged in providing clinical speech and clinical language understanding solutions that improve the clinical documentation process, from capturing the complete patient record to improving clinical documentation and quality measures for reimbursement. The Enterprise segment is engaged in using speech, natural language understanding, and AI to provide automated customer solutions and services for voice, mobile, Web and messaging channels. The Other segment consists of voicemail transcription services. .