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Stitch Fix, Inc. delivers personalization to its clients. The Company operates in the United States and United Kingdom. The Company offers merchandise at multiple price points and styles from established brands, as well as its own private labels. The Company offers two types of Fix scheduling: Auto-ship, where a client can elect to auto-ship fixes every two to three weeks, monthly, bi-monthly, or quarterly; an on-demand option allows clients to schedule a one-time Fix at any time, either instead of or in addition to utilizing the auto-ship option.
On-demand clients are prompted to schedule their next Fix each time they check out. The Company’s Fix is a Stitch Fix-branded box containing a personalized assortment of apparel, shoes, and accessories informed by its algorithms and sent by StitchFix stylists and delivered to the clients. .