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Upwork Inc. operates a working marketplace, which connects businesses with independent talent. The Company's independent talent refers to the talent that includes independent professionals and agencies of varying sizes. The Company’s marketplace offerings are designed for clients looking to identify hiring. Its marketplace offerings provide clients with access to independent talent with verified work history on its work marketplace, as well as client feedback.
They also receive perks, such as a verified client badge and highlighted job posts. Upwork Payroll is available to clients when they choose to work with talent that they engage through Upwork as employees. With Upwork Payroll, clients have access to third-party staffing providers to employ talent and meet their talent needs through its work marketplace. It offers two lines of service: enterprise solutions and managed services. Its managed services offer a service-led program management and full project lifecycle solution. .